정시설 시스템 정의

중복 등장 개념

Operation의 요소

design/planning: forecasting, design, capacity, facility selection, location, layout

operation: quality, response, inventory, project, labor, scheduling, SCM

• [ch1] operation manager가 하는 일, operational decisions
• [ch1] operation functions
• [ch2] operation 측면에서 경쟁력 요소
• [ch2] operation strategies (functional strategies)

Operation 요인

economic condition, innovating, quality, risk, global, environmental, ethical

변동 양상

trend, seasonality, cycle, irregular variation, random variation

• [ch1] process management variaiton
• [ch3] time-series behavior

Operation Management